• The customer is provided with some emergency spares along with the machine.
• Additionally, in case of any issues faced with the machine, PAR’s service engineers are sent to attend to the machine with all necessary spares and support.
• At the time of machine installation, PAR engineers provide complete training to customer technicians regarding operation and effective usage of the software.
• Post the initial training, complete software support is provided from our end. Any of software changes/up gradation is taken care of at the customer end.
Par is committed to provide prompt after Sales Service through factory trained Technicians located at different Service Centres.
We provide the following Service support as per customer requirement,
• Emergency Engineer support for breakdown.
• Planned Preventive Maintenance.
• Prompt delivery of Spare Parts.
• Equipment and Software up gradation.
• Periodic Training Programs conducted for customer’s operators.
PAR’s total customer satisfaction policy through Service support focuses on,
• Maximum uptime of the equipment.
• Minimum maintenance cost.
• Providing most cost effective Annual Maintenance Contract and Comprehensive Maintenance Contract with Spares.
• Low life cycle cost.
Software is the integrating intelligence which instructs the Automatic Color Dispensers and the Automatic Mixers to function as per the directions given by the operator. The software filters and selects the desired formula from the pre-loaded database and dispenses/mixes accordingly.
PAR’s Spectrum software ensures complete management of desired Color tinting accurately for Automatic Dispenser & Mixers.